Privacy Policy

1. Introduction

Welcome to ApexSeat ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at apexseat.com and use our services.

Please read this privacy policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide, including:

• Account Information: Name, email address, and password when you create an account
• Profile Information: Optional details you add to your profile
• Payment Information: Billing details processed securely through our payment provider (Stripe)
• Communications: Information from your correspondence with us
• User Content: Reviews, ratings, and feedback you submit about F1 grandstands

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent, clicks, and navigation patterns
• IP Address: Your approximate location based on IP
• Cookies: Small data files stored on your device (see our Cookie Policy)

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our services
• Processing transactions and managing subscriptions
• Personalizing your experience
• Communicating with you about updates and new features
• Analyzing usage to improve our services
• Preventing fraud and ensuring security
• Complying with legal obligations

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your personal data based on:

• Consent: Where you have given explicit consent (e.g., marketing communications)
• Contract: Where processing is necessary to provide our services
• Legitimate Interests: Where processing is necessary for our legitimate business interests
• Legal Obligation: Where we are required to process by law

5. Sharing Your Information

We may share your information with:

• Service Providers: Third parties that help us operate our services (e.g., Stripe for payments, hosting providers)
• Analytics Partners: To help us understand usage patterns (with your consent)
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw previously given consent

To exercise any of these rights, please contact us at privacy@apexseat.com.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure hosting infrastructure

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@apexseat.com